Terms of Service

01 Agreement to these terms

By using this site or submitting a form, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the site, call us instead and we will help you directly.

02 What we do

Meridian Generator & Electric installs, services, and repairs standby generators and the related electrical work, transfer switches, panel and service upgrades, and load calculations, for homes and light-commercial properties. We also provide take-over service and maintenance for existing units, including units we did not install.

03 Quotes, load calculations, and fixed-bid pricing

• We quote before we begin. For installations we perform an on-site NEC 220 load calculation and give you a transparent, fixed-bid price. You approve that price before work starts.
• If, once work is underway, we find conditions that change the scope, an undersized gas meter, an outdated panel, a placement obstacle, we stop and get your approval before continuing.
• Unit sizes, transfer times, sound levels, and any figures shown on this website are general references, not offers. The price and specifications that apply to your job are the ones in your written quote.

04 Permits, inspections, and utility coordination

Standby generator installation is permitted electrical and gas work. We pull the required electrical permit with your local authority having jurisdiction, file an Indiana 811 locate before any digging, and coordinate gas-meter or service changes with the utility. Final inspection is performed by the AHJ; scheduling of permits, locates, inspections, and utility work is partly outside our control.

05 Site conditions, access, and placement

• You agree to provide safe, unobstructed access to the work area, the electrical panel, and the gas supply.
• Generator placement follows manufacturer and code clearances from doors, windows, and the meter, and we make reasonable efforts to honor HOA and screening requirements you tell us about. Meeting a specific placement preference is subject to those code and clearance rules.
• Tell us in advance about anything that affects safety or scope, buried utilities or irrigation, prior unpermitted work, or known panel or gas issues.

06 Equipment, warranties, and authorized service

Generators and components carry the manufacturer’s own warranty, which is provided by the manufacturer on its terms, not by us. As a factory-authorized Generac dealer, our Generac installation and repair work is warranty-compliant; cross-brand service we provide on other manufacturers’ units (for example Kohler, Briggs, or Honeywell) is take-over service, not brand-authorized warranty work.

Separately, we warrant our own installation workmanship as described in your written quote or work order. Warranty coverage can be affected by service performed by a non-authorized provider or by missed required maintenance.

07 Scheduling, weather, and supply

We make reasonable efforts to meet estimated timeframes. Permit and inspection timing, utility coordination, equipment and parts availability, and weather can move a completion date, particularly during widespread storm events when demand is highest.

08 Maintenance plans

If you enroll in a maintenance plan, its scope, visit frequency, and renewal terms are described in the plan documents. A maintenance plan does not guarantee a generator will never fail; it reduces the risk of a preventable failure through scheduled inspection and testing.

09 Payment

Payment terms are stated in your quote or work order. Unless we agree otherwise in writing, payment is due on completion. Returned payments may incur a fee.

10 Photography and marketing

We may photograph completed work and use those photos in our marketing. We will not publish your name, address, or face without your permission. Tell us if you would rather we did not photograph your property and we will not.

11 Limitation of liability

To the fullest extent the law allows, our liability arising out of a transaction with us is limited to the amount you paid for the service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including loss of power, spoiled food or inventory, or property damage from an outage the equipment did not prevent. Nothing here limits any right you have that cannot be limited by law, and nothing here limits liability for gross negligence or willful misconduct.

12 Events outside our control

We are not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, supplier or manufacturer failure, utility interruption, permit or inspection delays, or government action.

13 Communications

If you opt in to text messages, our messaging practices, including how to stop them, are described in our Privacy Policy. You can opt out of texts at any time by replying STOP.

14 Governing law

These terms are governed by the laws of Indiana. Any dispute will be brought in the state or federal courts serving Hamilton County, Indiana.

15 Changes to these terms

We may update these terms. The effective date at the top shows when they last changed, and the version in effect when you transact with us is the one that applies to that transaction.

16 Contact us

Questions about these terms? Call (463) 283-5939 or visit 12514 Reynolds Dr Ste. B, Fishers, IN 46038.